Breathalyser Store, Terms

Breathalyser Shop - Our Terms

Breathalyzer Sales Terms

These terms and conditions cover all purchases from Breathalyser Direct, UK Breathalyzer Shop , Breathalyzer Solutions & Irish Breathalyzer Shop. By buying from us you accept these terms.

Please note we are not related in anyway to UKBreathalysers Ltd (Alcodigital Ltd) , in addition we have no affiliation to Alco Sense ( Now Group UK Ltd). We do not stock their products in any shape or form. By purchasing from us you accept that you are purchasing from The Breathalyser Direct range of companies.

Use of Logos/Trademarks

Use of logos and Trademarks from ITV1, Channel 5's Fifth Gear, NHS and any other organisation appear with the approval of the relevant organisations on the understanding that the use of said logo does not imply an endorsement or otherwise from that organisation of any of our products.

Delivery

Alcohol Testing & Breathalyzer units are normally dispatched the same day. However during busy periods this may not be possible. If you require guaranteed next day delivery, then you should contact us by telephone to request this service - an additional postage fee for guaranteed next day will be levied - normally £5 on standard orders. This is not available after for orders placed after 3.00pm.Free Delivery applies to UK mainland orders only. Exceptionally where a breathalyzer is out of stock, we will advise you by E mail as soon as possible giving you the option to cancel your breathalyzer order and be credited with a full refund. Please contact us directly for shipping to other destinations or for breathalyzer bulk orders.We specialize in breathalyzer sales to employers. On international breathalyzer orders, where your breathalyzer is returned to us because of failed delivery, we reserve the right to charge for the return postage on your breathalyzer. On other orders containing an error (for example wrong unit ordered by mistake or quantity error) we will refund or replace as required. Postage return fees will not be refunded where the error is not our fault.

Most of our breathalysers are dispatched requiring a signature on delivery (Recorded/Special Delivery). If the unit is not delivered successfully then we will lodge a claim on your behalf against Royal Mail. Please note that no claims will be accepted by ourselves or Royal Mail where a proof of delivery signature has been obtained - we have no control over the parcel once delivered to the requested address.

Returns & 7 day money back guarantee on your Breathalyzer

Your right to cancel, or the 'cooling-off' period

The Distance Selling Regulations give you the right to change your mind and cancel an order within seven working days. We want you to be totally satisfied with your breathalyzer from Breathalyserdirect. Our aim is to offer a first class service. If, however, you change your mind, then simply tell us that you intend to return the breathalyzer in its original and unused condition, along with the packaging. You must call us beforehand to receive a returns authorisation number.You can cancel your order at any time up to and including 7 days after delivery date. After 7 days you will be deemed to have accepted the goods and returns, unless faulty, will be under the terms laid out in the final paragraph of this section. We can not accept returned breathalyzer units that have been blown into unless faulty. We recommend that you return via recorded delivery. We will levy a standard charge of £10.00 to cover administration/ restocking as well as any postage costs. We are unable to accept returns on used breathalyzer units unless faulty. This offer does not apply to Drager units. Your statutory rights remain unaffected. Return of the device is at your expense - insurance is strongly recommended.

Returns outside the 7 day period, unless goods are faulty, will be accepted at our sole discretion and will incur a restocking/delivery and administration charge of £20 regardless of the initial cost of the breathalyser. The breathalyser must be in an unused, and as new condition. The definition 'as new' means that the goods must be in the same condition as when dispatched from our premises. ie Unused, undamaged with original packaging intact. No exceptions will be allowed unless faulty.

Distance Selling Regulations

We abide by the distance selling regulations as applicable in the UK. Due to health and hygiene regulations, no exchanges on breathalysers that have been blown into will be accepted unless faulty. The OFT and DTI guidance with regards to Distance Selling Regulations do not apply when 'goods cannot be restored in the same physical state as they were supplied' . A used breathalyser falls under this category as it is not possible to restore the device to a new unused state and there is an obvious health and hygiene implication.

Warranty Claims

For a warranty claim or any return you must contact us before hand to receive a return number. All units should be returned in original packaging or, if unavailable, suitable protective wrapping eg bubble wrap and padded envelope. We will not be liable for units returned to us without suitable protection and subsequently found to be damaged. We recommend that you return all units by Royal Mail Special Delivery which will cover transit insurance. All units with the exception of the AL2500 series (6mth warranty) are warranted by the manufacturers for a period of 12mths from the date of purchase. This applies to the UK & Eire only. The warranty does not cover accidental or incidental damage of any kind caused by misuse and recalibration is specifically excluded. If a warranty claim is valid, then in the first instance a repair will be carried out if possible, including a replacement sensor if found to be faulty. Please note that for replacement sensor models, it is imperative that the correct sensor type is bought from us when required. Sensors purchased from non approved suppliers (eg E Bay) may invalidate the warranty. Failure to fit the correct sensor may affect the function of the unit and will invalidate the manufacturer's warranty.

Replacement of your Breathalyser

Under no circumstances will we dispatch a replacement breathalyser until we have received the alleged faulty unit back . In consultation with the manufacturers we will repair or replace as appropriate. Be advised that this may take up to 28 days as in some cases the manufacturer may wish to examine the unit in accordance with its quality control program.

The sensor is specifically excluded from warranty claims if contaminated by food/smoke/nicotine or liquids of any kind. In addition warranty claims as a result of damage caused by incorrect removal/insertion of replaceable sensors on The AL60007000 series is specifically excluded. All sensors have a finite life period in normal use and recalibration due to sensor life expiry is not covered by the warranty. Please be advised that semi conductor type sensor breathalysers (AL2500, CA2000, DA5000, BACTrack. AL6000 & AL7000) have limitations and can not reciprocate the accuracy of a Home Office Approved UK Police unit. Low levels of alcohol do not always register on these units. If you require a unit registering low levels we recommend the Alcovisor Mk X or Drager series.

If you return your unit to us because you are unhappy then we will try our best to resolve the problem. If we are unable to reproduce an alleged fault then we may, at our sole discretion, offer an upgrade to an alternative unit, normally at a discount to the full retail price. By accepting the upgrade you accept that we are unable to reproduce the fault and any future claims regarding the old unit are null and void.

If you return your unit to us and we are unable to find any fault then we reserve the right to charge you for the postal return of your breathalyser.

Price Match Guarantee

The Price Match Guarantee applies to UK sales only (not including Electronic Auction Houses eg E Bay). We will match a competitor's price on a like for like basis. We will refund the difference if you discover the exact same unit for sale at a lower price (excluding electronic auction houses) within 7 days of purchase. You must provide us with suitable proof eg internet address showing price, telephone number etc.

Calibration

All breathalyzer units start to lose their accuracy after a period of time. A recalibration requirement would normally present (but not in every case) as spurious/unreliable readings inconsistent with the alcohol consumed. The manufacturers recommend recalibration after approx 200-300 tests or 6 -12 mths of use. Frequent testing (ie high volume testing of 100+ tests within a relatively short period) will also affect the sensor life. If you are likely to test in the high volume regime then a semi- conductor sensor is not suitable and you should consider the Alcovisor or Drager 6510/6810 fuel cell units. This is a rough guide, and individual breathalyzer units will vary dependent on conditions such as storage conditions, breath sample purity (eg nicotine and residual food particles will shorten life).The AL2500/BACTrack/CA2000 series are considered disposable units. We do not offer recalibration on these units as it is not cost effective. We are able to recalibrate the AL6000, AL7000 series (replaceable sensor version), DA5000, Alcovisor Mk X and BAC100 series and Draeger 6510/6810 series only and recommend that you contact us for advice when the need arises. If you buy the AL6000 or AL7000 version we can simply post you a replacement sensor or fit it for you should you prefer. Breathalyzer calibration is specifically excluded from the manufacturers warranty issued by Sentech (Korea) limited, Han Electronics & Draeger Ltd. Breathalyserdirect/UK Breathalyzer Shop/Breathalyser Solutions will not be liable for any loss incurred by you as a consequence of alcohol influence in any way. We will not be liable for any loss through misuse of our website, by any unauthorised access to, by any alteration of data transmissions, any corruption of data, any destruction of data, or any other loss incurred.

Liability

All accuracy levels are quoted from the manufacturers supplied figures and may or may not be achieved in day to day use dependent on test conditions. We will not be held liable for failure to achieve the quoted accuracy levels in any way. You accept this by agreeing to these terms and conditions.

A digital breathalyzer should be used only as a screening device and may only give an indication of the possible presence of alcohol in the blood of the test subject. The exact concentration of alcohol in the blood of the test subject cannot be accurately determined by using a breathlayzer. Correlation between breath alcohol content and blood alcohol content depends on many variables. Breathalyserdirect disclaims liability for incidental, special, or consequential damages of any nature. We make no warranties as to the accuracy of any articles or information on this site. You should always consult with a legal professional if in doubt. All of our breathalyzer units, with the exception of the Drager series are non Home Office approved and therefore should be used as initial screening only. A home office approved calibrated unit, blood test or urine sample will be required if action is to be taken against an individual or employee for breach of contract or in the event of disciplinary action due alcohol consumption. We do not offer advice/recommendations regarding disciplinary procedures against individuals suspected of alcohol abuse/intoxication in any way, and as such will not enter into any dialogue or written communications regarding such.

WEEE Regulations

What is WEEE?

WEEE is waste electronic and electrical equipment.Every year in the UK households throw away around 1 million tonnes of it and many items are not treated or recycled and are buried in landfill sites. This wastes resources and puts a major strain on the environment. In addition, there are possibly potential effects on human health as a result of the presence of hazardous substances in EEE. Under the WEEE requirement, each member state under Article 2 of the directive is required to minimise the disposal of WEEE as unsorted municipal waste and should achieve a high level collection of WEEE for treatment, recovery and environmentally sound disposal.

What are WEEE Regulations?

The regulations are European Law, aiming to tackle the growing amount of WEEE that is disposed of by setting targets for recycling and making producers (manufacturers or importers) pay for treating and recycling end-of-life electrical equipment. It aims to minimise the amount of WEEE householders throw out with their general rubbish. By keeping WEEE separate from other waste it can be treated, the hazardous substances can be removed and a large amount of waste can be recycled rather than sent to landfill.

What are we doing to comply with WEEE Regulations?

We are committed to reducing the amount of WEEE that goes to land fill. We are offering a free take back scheme. Any customer who purchases a blood pressure monitor or breathalyser device from us is able to give us their old like-for-like product for us to dispose of in an environmentally friendly way.This can only be offered when an old product has the same use as the new product, for example, blood pressure monitor for blood pressure monitor or breathalyser for breathalyser. You must deliver this back to us within 28 days of purchasing your new item. You must deliver the item back to us by dropping off at our premises or posting back to us at the address below. We will refund your postage fee if you choose to return to us by mail.

Breathalyser Direct Ltd Unit 1, Kingham Rd, Churchill, Oxon OX7 6NE

All electrical items received on our Take Back Scheme will be taken to a regulated WEEE compliant recycling site.

How can I tell if a product comes under the WEEE Regulations?

You can tell which products are covered by the WEEE regulations by looking out for the 'crossed out wheeled bin symbol'. From 13th August 2005, all new electrical products placed on the market must have this symbol:

Vat

Our Registration No. 921 9878 85 Breathalyser Direct

Copyright

Please note we are not related in anyway to UKBreathalysers Ltd (Alcodigital Ltd), we also have no link to Alco Sense (Nav Now Group Ltd) in any way.

By buying from us you accept that you are buying from The Breathalyser Direct series of companies.

All rights to the designs and information contained in and on our website are owned by The BreathalyserDirect series of companies and are protected by copyright. By ordering from us you agree to be bound by our terms and conditions.

Breathalyser Direct.